Shipping & Returns
Shipping Policy
We offer free shipping on all U.S. orders over $100. Orders under this amount will be calculated at checkout based on your location and selected shipping method.
All orders are processed within 3–4 business days. Once shipped, delivery times may vary depending on your location and carrier. Please note that processing times are separate from shipping times.
You will receive a confirmation email with tracking information once your order has been dispatched.
We are not responsible for delays caused by carriers, customs, or incorrect shipping information provided at checkout.
Returns & Exchanges
We truly hope you love your pieces. However, if for any reason your order does not meet your expectations, you may return it for store credit within 14 days of receiving your order.
To be eligible for a return, items must be unworn, in their original condition, and returned with all original packaging. We reserve the right to refuse returns that do not meet these requirements.
Please note:
- We do not offer refunds to the original payment method at this time
- Return shipping costs are the responsibility of the customer
- Original shipping fees are non-refundable
To initiate a return, please contact us to info@shop-deia.com with your order number and we will guide you through the process.
Additional Information
Due to the nature of our materials, slight variations may occur in color, shape, and texture; making each piece unique. We recommend reviewing product details carefully before purchasing.
If you have any questions, feel free to reach out via info@shop-deia.com. We’re always happy to help.